Legal access with clear payment records
Our Legal position starts with eligibility: access depends on local law, and you are responsible for checking the rules that apply to you before opening or using an account. We may ask for a clear phone verification step before account access, and we use the account
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details you provide to connect wallet activity with the correct account holder. Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, so a receipt and account name may be checked when a status needs clarification. We do not describe any payment
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rail as changing your legal eligibility. If a local rule prevents access, we may restrict the account or pause a transaction while the matter is assessed. Read this Legal page with the account terms and contact us through the policy support path when you need a
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correction or clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.